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KanKan Support

KanKan is a weekly planner for iPhone, iPad and Mac. Write your plans for the week in one go, and KanKan sorts them into events, to-dos and sticky notes. It has its own week and month calendar and its own widgets, and it works with Apple Calendar.

Requirements

What you write is processed on your device. There is no sign-in and no subscription. On iPhone and iPad, a small banner ad appears at the bottom of the screen. See the Privacy Policy for details.

Languages

KanKan reads plans written in English, Japanese and Korean. The app follows your device language. To change it for KanKan only, go to Settings > Apps > KanKan > Language on iPhone and iPad, or System Settings > General > Language & Region > Applications on Mac.

How it works

1. Type your week into the box at the bottom of the screen, one plan per line. For example:
   Dentist Tuesday 2pm
Thursday 3-5pm study group
Wednesday groceries
look into a new suitcase
2. Check the confirm card that opens. Anything KanKan had to guess is highlighted in orange, so you only fix what's wrong.
3. Tap Add All. Events with a time go into your calendar, things without a time become to-dos under their day, and plans without a date become sticky notes.

FAQ

KanKan says "Your device says Apple Intelligence is turned off."

If you've already turned it on, check these in order:

1. It's on in Settings (System Settings on Mac) > Apple Intelligence & Siri.
2. Your device language and Siri language are the same supported language (for example English, Japanese or Korean).
3. If you turned it on recently, the same screen shows that it has finished getting ready.

If nothing changes, restart your device and tap Check Again in the Apple Intelligence section of KanKan's Settings. Open Settings (Open System Settings on Mac) in the same section takes you straight there. When you contact us, a screenshot of the small diagnostic line in that row helps us find the cause.

KanKan says "Apple Intelligence isn't ready yet."

After you turn it on, the model takes a while to download. Make sure it's on in Settings > Apple Intelligence & Siri, then tap Check Again in a little while.

KanKan says "This device doesn't support Apple Intelligence."

Check the requirements above. On a device that isn't supported, KanKan can't sort a week you write in one go, but you can still add items yourself.

I chose the wrong option for calendar access

On iPhone and iPad, go to Settings > Privacy & Security > Calendars. On Mac, go to System Settings > Privacy & Security > Calendars. Then turn on KanKan.

Which calendar do my events go into?

Your default calendar. You can pick another one under Add Events To in KanKan's Settings, and choose which calendars appear under Visible Calendars. If your Calendar app is connected to another account, such as Google, events sync there too.

I didn't write a time. Why did it become a to-do?

That's on purpose. KanKan never makes up a time you didn't write. With a time it's an event, without one it's a to-do for that day. You can tap the to-do later to set a time.

My devices don't match

To-dos and sticky notes sync through iCloud. Make sure your devices use the same Apple Account. Then, in Settings > [your name] > iCloud > Saved to iCloud, tap See All and turn on KanKan. Closing and reopening the app syncs again.

A sticky note or to-do disappeared

KanKan saves your items in several layers so they don't get lost. If something is still missing, email us and tell us when it happened and what you were doing.

I can't find the widgets

Open KanKan once, then add a widget from your Home Screen (on Mac, from the desktop or Notification Center). There are four: Today, This Week, Sticky Notes and Calendar.

Contact

Bug reports, ideas and other questions: taehyeonine@gmail.com

We usually reply within 2 to 3 days.

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